Customers

What customers say about the value Breakthrough NPD provides.

Customers

This CEO is typical of our clients, intelligent and inquisitive. He knows that understanding his customers reduces his uncertainty and is the basis for his success.

Breakthrough NPD has served customers in various industries including manufacturing, electronics, instrumentation, software, real estate, energy, defense and transportation.

The diverse list is understandable since Voice of the Customer work is more about customer psychology and seeing their perspective with fresh eyes than it is about being more expert than the customer. Too much domain expertise can even be a hindrance. Hence, the list of industries we can support with VOC work is unlimited.

Conversely, our ability to provide technical support is limited to the subset of these industries where staff members were previously practioners. See Technical Services for more details.

See what customers say about the value Breakthrough NPD provides.

Customer Quotes
Case Studies